My Goosebumps Podcast: How do you measure empathy?

It was a pleasure to do this podcast with Bryan Adams, founder and CEO of creative agency Ph. Creative, about word of mouth marketing. Goosebumps (co-authored by Bryan Adams and Dave Hazelhurst of Ph. Creative) is full of great tips and tools on digital marketing. We discussed how to:

  • Create a hook to entice listeners and strike an emotional chord 
  • Measure empathy, all the while looking at hard numbers such as sales
  • Spot signs of viral content


It’s also available on iTunes. Enjoy!

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